Les frais de retour sont gratuits
Löffler GmbH Südtiroler Straße 41 4910 Ried im Innkreis Österreich Telefon: +43 (0) 77 52 / 84 421 - 0 Fax: +43 (0) 77 52 / 84 421 - 9193 Website: www.loeffler.at E-Mail: [email protected] Löffler GmbH (FN 113126 m), Südtiroler Straße 41, A-4910 Ried im Innkreis ATU37019301
We will reimburse any payments already received, step by step and in exchange for the services to be provided by you (return of the received goods, reasonable compensation for use, compensation for the reduction in fair market value), whereby we are entitled to offset such claims against the services to be provided by you. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees by us for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier. Your refund will be processed within 4 days.
1. Consumer’s Right of Withdrawal Consumers have the right to withdraw from purchase contracts. The withdrawal period is 30 calendar days: in the case of purchase contracts for goods, from the day on which the consumer has obtained possession of the goods; or in the case of a multiple order or partial delivery, from the day on which the consumer has obtained possession of the last goods or the last item. To exercise your right of withdrawal, you must contact us by providing your name, address and, where available, your telephone number by means of a clear declaration of withdrawal sent by e-mail to Decathlon. A return label is enclosed with the package. The return shipment is free of charge.
Place of performance Unless agreed otherwise, the place of performance for all services provided under this agreement shall be our registered office. Reservation of title We retain title to the goods until such time as payment of the purchase price is made in full. The customer shall treat the goods with care for the duration of the period during which title is retained. The customer shall inform us immediately in writing of any seizure of the goods by third parties, in particular enforcement measures, as well as any damage to or destruction of the goods. The customer shall notify us immediately of a change in ownership of the goods, as well as any change in its own address. The customer shall compensate us for all damage and costs resulting from an infringement of these obligations and from intervention measures that are necessary to protect against seizure of the goods by third parties. In the event the customer acts contrary to the terms of the agreement, in particular in the case of breach of the aforementioned duties, we are entitled to withdraw from the contract and demand return of the goods. We are entitled to demand the immediate return of all goods to which we have retained title if circumstances arise which show that the customer is experiencing payment difficulties, in particular where an application has been made to a court for the opening of insolvency proceedings against the assets of the customer or such an application is rejected due to a lack of assets or where payment default results from other legal transactions. The taking back by us of the goods subject to reservation of title does not constitute withdrawal from the contract, which means that all of our rights arising from the legal transaction continue to exist, including the right to demand compensation for non-performance. Warranty Any customary and technically unavoidable deviations in the goods delivered (e.g. in terms of quality, colour, length, finishing and design) from product images or descriptions provided on our website and/or in our catalogues do not constitute defects. In principle, the customer may choose between improvement or replacement. We are entitled to refuse the chosen remedy if it proves impossible or would impose a disproportionate burden on us compared with other remedies. In the case of traders, we provide a warranty for defective goods initially at our option by means of improvement or replacement. If improvement or replacement is not possible or feasible, the customer may demand a reduction in the price or, provided that it does not concern defects merely of a minor nature, termination of the contract, at the customer's option. The limitation period of the warranty for consumers is two years from the date on which the goods are delivered. The limitation period of the warranty for traders is one year from the date on which the goods are delivered. We give no assurances or guarantees to our customers in the legal sense. Any third party guarantees remain unaffected by this. Claims under the guarantee shall be filed with the guarantor (the manufacturer or sometimes even the seller, if this is the manufacturer) in accordance with these provisions. The statutory warranty is not restricted if the guarantee is invoked. In terms of the quality of the goods, only the manufacturer's product description is deemed to have been agreed. Moreover, any public statements and/or marketing or advertising undertaken by the manufacturer do not constitute contractual qualities of the goods.
The goods ordered by the customer shall be shipped either by us or by transport service providers commissioned by us (e.g. parcel or express delivery services). Shipment is generally dispatched within 3 business days from acceptance of the contract. Customers in Austria, Germany, Italy, Slovenia, Slovakia, Hungary and the Czech Republic should generally receive delivery within 5 business days from acceptance of the contract. Saturdays are not considered business days. The stated delivery time is for informational purposes only. Delivery is handled by DPD.
